The second-hand marketplace Shoppers Voice Displeasure Regarding Size Changes

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

This online marketplace has altered its measurement guidelines for women's and children's clothes failing to inform all users about the change.

Online Platforms Reaction

Numerous buyers and vendors are expressing on platforms claiming that product pages now present a different size category versus the original listing as a result of the reclassification.

The company said the revised method more closely matches other platforms.

It has advised users to check their listings and update the measurements by hand where appropriate, resulting in member annoyance.

Sizing System Updates

Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The new system has an alphabetical indicator and numerical range like S/UK 8-10.

With some products, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.

Member Accounts

A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," which is what Vinted now does.

Another user, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.

"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.

Manual Updates

Charlotte Lunn, from Derby, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she stated.

Service Background

The platform boasts over 100 million users, comprising 18 million UK members.

It has proved a popular alternative to second-hand platforms like eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods following member complaints.

Shelby Murray
Shelby Murray

Elara is a Swiss art curator and writer with a passion for modern art movements and digital creativity.